-Last Updated 11/30/2018-
Welcome to National Detail Pros Inc. (this ” Web site”, “National Detail Pros Inc.” or “www.NationalDetailPros.com”). National Detail Pros Inc. is designed to provide mobile detailers with a 100% FREE and easy way to grow their mobile detailing business without the expensive cost of advertising.
There are never any fees or credit cards required and our service is 100% FREE.
ADDITIONAL TERMS FOR SERVICES PERFORMED IN CALIFORNIA
This Site is not directed to children under age 13. You must be 18 years old (or the legal age of majority in your state) and able to form legally binding contracts to be eligible to use the Site and the Services. You agree to use this Site and Services only for lawful purposes, and that you are responsible for your use of the Site and Services and communications with us, all of which must comply with these Terms and Conditions. You agree not to use this Site in any manner that interferes with its normal operation or with any other user’s use and enjoyment of the Site.
We may, in our sole discretion, modify these Terms and Conditions. The “Last Updated” date at the top of these Terms and Conditions will indicate when the latest modifications were made. By continuing to access and use this website or Services after these Terms and Conditions has been modified, you are agreeing to such modifications. Therefore, you should review these Terms and Conditions prior to each use.
Please read our Terms and Conditions carefully. These terms include an agreement to mandatory arbitration for any dispute or claim (meaning you agree to submit any dispute or claim related to National Detail Pros Inc rather than proceeding in court). If you opt out of this mandatory arbitration agreement, the provision agreement is outlined below describes the procedures you must follow. This agreement also includes a class action waiver (meaning you agree to proceed with any dispute individually and not apart of a class action suit). These terms and conditions also include a jury waiver.
BENEFITS OF USING NATIONAL DETAIL PROS INC.
There are many benefits to working with National Detail Pros Inc to grow your detailing business:
National Detail Pros Inc. Saves you time and Money by eliminating the cost and time it takes to search for new customers. We handle all the marketing, promoting and scheduling, so you can focus on what you do best, detailing.
You will also have access via mobile devices. If and when available for your device, you may download and use the National Detail Pros Inc’s Mobile App (“Mobile Application”)
YOUR NATIONAL DETAIL PROS INC. ACCOUNT
Your National Detail Pros Inc account is free. You will be able to receive detail job invites for services you perform as long as your account stays in good standing. You will not be able to take full advantage of all National Detail Pros Inc has to offer unless you complete your detailers profile.
After you complete the account registration process, you will provide certain personal information, and will create a username and password. You solely, are responsible for maintaining the confidentiality of your account username and password and are fully responsible for all activities and transactions that occur under your username, password, and/or Account. You agree to immediately notify National Detail Pros Inc. of any unauthorized use of your username, password or account or any other breach of security. National Detail Pros Inc will not be liable for any loss or damage arising from your failure to comply with this section. National Detail Pros Inc is not responsible for incorrect information entered into the site. You are responsible to manage and maintain all information in your detailers profile.
When creating an account with National Detail Pros Inc, via the Mobile Application or otherwise, you agree to (a) provide true, accurate, current and complete information about yourself as prompted, and (b) maintain and promptly inform us to update such information to keep it true, accurate, current and complete. If you provide any information that is false, inaccurate, outdated or incomplete, or if National Detail Pros Inc. has reasonable grounds to suspect that such information is false, inaccurate, outdated or incomplete, National Detail Pros Inc. has the right to terminate your account, suspend or terminate your detail order(s), and prohibit any and all current or future use of the Site and Services (or any portion thereof) by you.
National Detail Pros is not liable for errors, bugs or lost data related to management tools and payroll timesheets. National Detail Pros reserves the right to no longer offer such tools at any time without notice.
You can cancel your subscription at any time. Subscription fees are non-refundable and not prorated upon cancelling. Bugs or errors do not constitute grounds for a refund. National Detail Pros is not liable for errors, bugs or lost data related to subscription materials.
BIDDING ON AND WINNING DETAIL JOBS
When you place a bid on a job, you're agreeing to fulfill the requested detail on the date and time for the price that you bid on the job. Bidding on a job is furthermore an acceptance of our detailers terms and conditions here within. In the event that you (the detailer) doesn't show up for the detail, with our discretion, we reserve the right to collect and bill you (the detailer) for the full balance of the requested detail.
In the rare event that a detail professional misses an appointment, National Detail Pros reserves the right (and will be determined solely at our discretion), to collect payment from the detail professional for the total detail price (generally this only applicable due to detailer's negligence or blatant ignorance for the situation). This payment can be withheld from future payments owed to the detail professional. If no payments are due, we reserve the right to collect payment or stop any previous payment. We do not like to do this but we have to enforce our detailer's integrity and commitment to our customers.
Your account will receive ratings for each interaction you have with with customers, NDP representatives and each service you perform. We strive for great customer service and want to make sure our detailers are performing in the most professional manner. Having good ratings with NDP is very important for a lot of reasons. By having good ratings you'll be invited to more jobs and have a better chance at winning the jobs that you bid on. We understand that sometimes uncontrollable circumstances happen so we offer you the ability to buyback some of your negative ratings as way for you to start over. Buying back ratings does not guarantee you more jobs. It does however increase the likelihood that our job invitation algorithm will send you more jobs and more likely to be awarded the jobs you bid on and help reduce the chances of your account being deactivated.
If your account has been deactivated and you buyback ratings, your account will be reviewed for reinstatement. Buying back the rating in its own does not guarantee that your account will be reinstated. The more ratings you buyback, the more likely that your account will be reinstated. If your account is not reinstated, you will be refunded for the buyback charge. If your account is reinstated, it will be in probation period and any missed jobs will be charged the buyback fee and subject to being re-deactivated. Any buyback charges are non-refundable if your account is deactivated.
PAYMENTS FOR SERVICES
National Detail Pros Inc will pay you your bid price plus any additional fees and tips for each successfully completed detail. Partially completed services are subject to non-payment (at NDP's sole discretion and will evaluated on a case by case basis). If you downgrade or lower a customer's service, your payment will be equally lowered up to the amount of the discount / downgrade you offered the customer.
Payments will be made in accordance with your settings in your business profile at the time that the service is completed. PayPal payments will be made within 24 business hours (M-F 7am-6pm MST / excluding national and state holidays.). Paper checks are mailed Tuesdays (subject to delay on national and state holidays).
If you opt into PayPal you will receive your payment directly into your PayPal account in accordance with PayPal's policies, terms, and conditions. National Detail Pros is not liable or responsible for PayPal or any 3rd party payment processor's website, downtime or errors . In such a rare event, we will make every effort to make payments as fast as possible. Like any payment processor (such as credit cards) there are processing fees associated with receiving payments via PayPal. We prepay all PayPal fees and process a 3% + $.025 fee per transaction on our end. This fee amount is EXACTLY the same amount is if PayPal processes the fee on their end. Unfortunately, PayPal doesn't offer any other way for us to do this within their framework.
National Detail Pros Inc is not responsible for unrecoverable, misapplied or incorrect billing information. We will make our best efforts to assist in the event that a payment is misapplied. If we are able to recover or cancel a processed payment, we reserve the right to apply a $25 reissued payment fee. If a check payment is lost in the mail, we will happily cancel the check and reissue payment after 14 days with no fees. If you request to have a check canceled and reissued before 14 days, there is a $25 processing fee.
The detailer has the ability to add additional fees and customer tips via the completion form that will be added to their original bid price and billed directly to the customer. The customer will immediately be notified of the additional authorized charges. NDP does not take a fee from these additional charges. If an additional charge is added, the detailer's entire payment (including original bid price) is subject to being withheld until we can verify with the customer that they have approved the additional charges. In the rare event that NDP is unable to rebill the customer for the additional fee and/or tip amount and the detailer has been paid this amount, NDP reserves the right to apply a credit on your account or be refunded for additional payment amount. Any fraudulent addition of fees and/or tips will be prosecuted to the fullest extent of the law and be subject to all legal fees associated.
Obtaining a signed completion form will help speed up your payment. A signed completion form does not supersede any quality issues that may arise from an unhappy customer. NDP still reserves the right to withhold payment(s) and/or apply a credit on your account until such issues are successfully resolved with the customer. Having a signed completion form helps NDP stand behind the service you've provided in the rare event that there is an issue. NDP is dedicated to customer satisfaction and are required to address any customer issues that arise. NDP reserves the right to withhold payment(s) in the event that a signature does not appear authentic (determined at NDP's sole discretion) until we can verify the authenticity with the customer.
Generally you will still be paid without a signed completion form (at NDP's sole discretion and will evaluated on a case by case basis) we highly advise to have a completion form signed by the customer. If a job specifically requires a completion form and you're unable to obtain a signed copy, payment will be held for up to 7 days. If the customer is not home at the time of service, you'll have the option to send them the form to sign when marking the job completed. They will also have access to sign the form when they're logged into their online account. In the rare event that a customer charges back a detail and you don't have a signed completion form, NDP reserves the right (at NDP's sole discretion and will evaluated on a case by case basis) to be refunded and/or apply a credit to your account for any fees paid to you.
In the rare event that a detail professional misses an appointment, National Detail Pros reserves the right (and will be determined solely at our discretion), to charge the detailer for the total detail price paid by the customer (generally this only applicable due to detailer's negligence or blatant ignorance for the situation). This charge can be applied as a credit on the detailer's account and/or a direct payment to NDP. If no payments are due, we reserve the right to collect a payment or stop any previous payment. We do not like to do this but we have to enforce our detailer's integrity and commitment to our customers.
We recommend calling the customers to inform them you are coming and on your way. Our customers already have paid for the service so generally we do not have issues with customer no shows, however in the rare event that this does happen, National Detail Pros does not compensate for customer cancellations, no shows or drive time.
National Detail Pros makes our best efforts to make error free payments. In the event that there is an error made on a payment, you agree that NDP is not held liable for and such damages. NDP will reissue and fix any errors on payments made as fast as possible. In the event of an over payment or double payment, you agree to immediately refund the paid amount to NDP.
REVIEWS AND USER CONTENT
www.NationalDetailPros.com will collect reviews and content on the Site, such as Feedback (as defined below) regarding the services rendered. We reserve the right to remove any Feedback, including any unfavorable feedback. National Detail Pros Inc shall become the owner of any reviews, comments, suggestions or other feedback regarding the services posted to www.NationalDetailPros.com, any of National Detail Pros Inc. social media pages, and other websites where “feedback” is gathered. National Detail Pros Inc will not be required to treat any Feedback as confidential, and will not be liable for any Feedback posted and will not incur any liability as a result of any similarities that may appear. Without limitation, National Detail Pros Inc has ownership of all present and future existing rights to any feedback of every kind and nature everywhere and will be entitled to use the Feedback for any commercial or another purpose whatsoever, without compensation and to you or any other person sending the Feedback. We have the right to do this without notifying you or without your knowledge of us doing so. You acknowledge that you are responsible for whatever material you submit, and you, not National Detail Pros Inc., have full responsibility for the Feedback, including its legality, reliability, appropriateness, originality, and copyright.
Other than Feedback, as between us and you, you own or have obtained the right to post, all of the content and information that you post or share on the Site (referred to as “User Content”). By posting any User Content, you hereby grant us a royalty-free, fully paid-up, perpetual, irrevocable, fully sub-licensable, license and the right to use, reproduce, display, perform, adapt, modify, distribute, make derivative works of and otherwise exploit your user Content in any manner we see fit. We may use your User Content in any manner for any purpose, including to advertise and promote National Detail Pros Inc., the Services and/or the Service Professional. We may exercise our rights anywhere in the world.
By creating an account or using our services, you agree to receive communications including detail job alerts, promotional communications from time to time from National Detail Pros Inc. via any form of advertising we deem fit. You may stop receiving promotional alerts and/or job alerts by pausing your account when logged in at anytime. You may also receive text message communications to your mobile device relating to detail job alerts and/or your Account if you opt to receive such text message communications. You acknowledge and agree that we may send a response text message solely to confirm your opt-out request. National Detail Pros Inc is not responsible for any fees incurred from your cell phone service provider. Standard carrier charges may apply. You may opt out of text notifications by updating your preferences in the detailer interface.
COPYRIGHT & TRADEMARKS
You acknowledge that all materials on www.NationalDetailPros.com, except for the User Content, including the websites design, graphics, text, sounds, pictures, software and other files and the selection and arrangement thereof (collectively, “Materials”), are the property of National Detail Pros Inc and its affiliates. All materials are subject to and protected by the United States and international copyright and other intellectual property laws and rights. All rights to Materials not expressly granted in these Terms and Conditions are reserved to their respective copyright owners. You may not modify or adapt the Materials in any way or otherwise use them for any public or commercial purposes. The trademarks, service marks, trade names, trade dress and logos (collectively, “Marks”) contained or described on this Site and any Marks associated with any services available through the Site are the property of National Detail Pros Inc. and/or its suppliers or licensors and, except as expressly authorized by these Terms and Conditions or on the website, they may not be copied, imitated or otherwise used, in whole or in part, without the prior written authorization of National Detail Pros Inc.
We respect the intellectual property rights of others. Upon proper notice, we will remove content from the Site that violates copyright or other intellectual property rights
LIMITATION OF LIABILITY
You expressly understand and agree to the terms of limited liability listed below.
Your use of www.NationalDetailPros.com is at your sole risk. The materials contained herein are on an “as-is” and “as-available” basis. We do not expressly guarantee any customers detail, date and/or time. We will accommodate all requests the to the best of our ability and we reserve the right to cancel any detail request we deem necessary. National Detail Pros Inc. and all its affiliates (employees & detail professionals) or collectively known as “National Detail Pros Inc. parties” disclaim all warranties of any kind pertaining to www.NationalDetailPros.com and all materials herein, whether express or implied, including but not limited to merchant liability.
National Detail Pros Service Guarantee offers our customers a way to feel confident that they will get the best detail possible each and every time. If a customer disputes a payment to us because of poor service or in the event that a customer demands the National Detail Pros Inc Service Guarantee be exercised, we will attempt to resolve the problem with the detail professional (you). In the event that we can not come to a resolution between the customer (detail recipient) and detail professional (detailer or you), we reserve the right to withhold payment until a resolution is agreed upon. We only moderate and facilitate the arbitration (without the use of legal aid).
The detail service professional (you, detailer or detailers company) is NOT covered under our insurance policy under any circumstance. National Detail Pros Inc has insurance strictly for our business and is not intended to cover any detailing professional on any occasion. Any damage or claim is strictly the responsibility of the independent detailer (you) . Any and all claims from customers will be solely the responsibility of the independent detail company (you, detailer or detailers company). In the event that National Detail Pros Inc gets incures and legal fees for any action or damage caused by you (the detailer), you agree to reimburse National Detail Pros Inc for all costs incurred. You ( detailer or detailers company) understand that National Detail Pros is a lead source and not a detailing company, you (detailer or detailers company) maintain your own company and you (detailer or detailers company) hold the strict liability for any damage or legal fees brought about by a customer
National Detail Pros Inc. makes no warranty that:
www.NationalDetailPros.com will be uninterrupted, timely, secure, error-free and free of viruses or bugs. Any use of www.NationalDetailPros.com is solely at your own discretion and liability and National Detail Pros Inc. is not liable for any damage or loss on your behalf.
Except as explicitly set forth in the National Detail Pros Service Guarantee, and to the fullest extent of the law, National Detail Pros Inc disclaim all warranties of any kind.
National Detail Pros Inc. and its affiliates are not liable for any loss or damages of any kind arising from the use of, the inability of the use of, or connection to www.NationalDetailPros.com and its related materials. All services scheduled are the tentative basis and not guaranteed.
NATIONAL DETAIL PROS INC. PARTIES SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE, INCLUDING ANY LIABILITY (I) AS A PUBLISHER OF INFORMATION, (II) AS A PROVIDER OF ANY PRODUCTS OR SERVICES, INCLUDING THOSE OF SERVICE PROFESSIONALS AVAILABLE VIA THE SITE, (III) FOR ANY DEFECTIVE PRODUCTS AND/OR SERVICES PROVIDED BY SERVICE PROFESSIONALS, (IV) FOR ANY INCORRECT OR INACCURATE INFORMATION, (V) FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA, OR (VI) FOR ANY OTHER MATTER RELATING TO THIS SITE OR ANY THIRD PARTY WEBSITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, COST OF PROCURING SUBSTITUTE GOODS, SERVICES OR INFORMATION, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF AN INDIVIDUAL ADVISES OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN NATIONAL DETAIL PROS INC. AND YOU. THE PRODUCTS, INFORMATION, AND SERVICES OFFERED ON AND THROUGH THE SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE EXCLUSIONS AND LIABILITY ARE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. NATIONAL DETAIL PROS INC. IS NOT LIABLE FOR ANY LOSS, DAMAGE OR ACTION OF ANY DETAIL PROFESSIONAL. OUR SOLE RESPONSIBILITY IS TO PROVIDE EACH CUSTOMER WITH A DETAIL COMPANY IN THEIR LOCAL AREA. ANY AND ALL FEES/ PAYMENTS MADE TO NATIONAL DETAIL PROS INC. IS FOR THE REFERRING YOU TO A DETAIL PROFESSIONAL AND NOT FOR THE DETAIL. ANY CLAIM MUST BE HANDLED DIRECTLY WITH THE DETAIL PROFESSIONAL HANDING YOUR DETAIL.
You agree to indemnify, defend and hold harmless the National Detail Pros Inc. and affiliates against all claims, demands, causes of action, losses, expenses, damages and costs, including any reasonable attorneys’ fees, resulting or arising from or relating to your use of the Site or the Materials, your breach of these Terms and Conditions, or your infringement or violation of any rights of another.
If you make all payments as required under these Terms and Conditions, no security interest will be placed against your property by National Detail Pros Inc. If a security interest is placed against your property, it creates a lien or other claim against your property to secure payment and may cause a loss of your property if you fail to pay as required.
GEOGRAPHIC LIMITS OF SERVICE
National Detail Pros Inc. does not guarantee service in all geographical areas and we are not liable in the event that we don’t service your area. By booking your detail online we’re not guaranteeing we service your area. In the event that we don’t service your area, we will notify you of the cancelation and no charges will be made to your credit card. National Detail Pros Inc. makes no representation that materials contained on www.NationalDetailPros.com or Services or products described or offered on or via the Site are appropriate or available for use in jurisdictions outside the United States, or that these Terms and Conditions complies with the laws of any other country. Visitors who use the Site or Services and reside outside the United States do so on their own initiative and are responsible for compliance with all laws, if and to the extent local laws are applicable. You agree that you will not access this Site from any territory where its contents are illegal and that you, and not National Detail Pros Inc. and affiliates, are responsible for compliance with applicable local laws.
TERMINATION OF SITE USAGE
You agree to use www.NationalDetailPros.com only for lawful purposes, and that you are responsible for your use of and communications on www.NationalDetailPros.com, which must comply with these Terms and Conditions. You agree not to use this Site in any manner that interferes with its normal operation or with any other user’s use and enjoyment of the Site. You will not attempt in any way to reverse engineer, alter, modify, eliminate, conceal, or otherwise render inoperable or ineffective the Site or its functionality.
This Agreement is effective unless and until terminated by National Detail Pros Inc. You agree that National Detail Pros Inc may terminate or suspend your access to all or part of this Site and the Services, at any time, without notice, for any conduct that National Detail Pros Inc.
National Detail Pros Inc. reserves the right to at any to modify or discontinue, any content on www.NationalDetailPros.com without prior consent. Except as otherwise expressly stated in these Terms and Conditions, you agree that National Detail Pros Inc and affiliates shall not be liable to you or to any third party for any modification, suspension or discontinuation of the Site.
These Terms and Conditions shall survive any termination of these Terms and Conditions.
We stand behind our work with our National Detail Pros Satisfaction Guarantee! We strive to not only meet but exceed your expectations on every detail! Our service guarantee we allow you to review your vehicle before the Detailer leaves ensuring you're happy with the detail. After reviewing your vehicle, the Detailer will be more than happy to fix anything you may see. After your 100% happy with your detail you’ll pay for your service. All of our Detailers strive to exceed every customer's expectations; However our service guarantee can not be promised if you're not present for the detail to review the work. National Detail Pros Service Guarantee is our way of standing behind the Services. However, there may be instances when your not happy with the resolution. National Detail Pros Inc. Services Guarantee only implies that we will stand behind you to the extent that we will no longer use a detail professional if they don’t resolve an issue in a reasonable manner. We express no other guarantee than the guarantee set herein.
NO ARBITRATION OR OTHER CLAIM UNDER THESE TERMS AND CONDITIONS SHALL BE JOINED TO ANY OTHER ARBITRATION OR CLAIM, INCLUDING ANY ARBITRATION OR CLAIM INVOLVING ANY OTHER CURRENT OR FORMER USER OF THE SITE OR THE SERVICES, AND NO CLASS ARBITRATION PROCEEDINGS SHALL BE PERMITTED. In the event that this CLASS ACTION WAIVER is deemed unenforceable, then any putative class action may only proceed in a court of competent jurisdiction and not in arbitration.
NATIONAL DETAIL PROS AND YOU “USER” AND “RECIPIENT OF DETAIL” BOTH AGREE THAT, WHETHER ANY CLAIM, IS IN ARBITRATION OR IN COURT, YOU AND NATIONAL DETAIL PROS INC. BOTH WAIVE ANY RIGHT TO A JURY TRIAL INVOLVING ANY CLAIMS OR DISPUTES BETWEEN US. WHETHER ANY CLAIM, IS IN ARBITRATION OR IN COURT, YOU AND NATIONAL DETAIL PROS INC. BOTH WAIVE ANY RIGHT TO A JURY TRIAL INVOLVING ANY CLAIMS OR DISPUTES BETWEEN US. ANY ARBITRATION, LITIGATION, OR NEGOTIATIONS MUST BE BROUGHT NATIONAL DETAIL PROS HOME STATE, UTAH. IN ANY SUITE, THE VENUE WILL BE DRAPER, UTAH 84020.
In no event shall any claim, action or proceeding by you related in any way to the Site, the Services, or these Terms and Conditions be instituted more than one (1) year after the cause of action arose.
SEVERABILITY & INTERPRETATION
If any provision of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions shall not be affected. When used in these Terms and Conditions, the term “including” shall be deemed to be followed by the words “without limitation.”
The failure of the National Detail Pros Inc. parties to insist upon strict adherence to any term of these Terms and Conditions shall not constitute a waiver of such term and shall not be considered a waiver or limit that party’s right thereafter to insist upon strict adherence to that term or any other term of these Terms and Conditions.
You agree that regardless of any statute or law to the contrary, any claim of cause of action arising from or relating to use of this Site, the Services, or these Terms and Conditions must be filed within one (1) year after such claim or cause of action arose, or will be forever barred. The “Disclaimer; Limitation of Liability” provisions of these Terms and Conditions are for the benefit of National Detail Pros Inc and affiliates as defined herein, and each of these individuals or entities shall have the right to assert and enforce these provisions directly against you on its own behalf.
National Detail Pros Inc. does not guarantee the outcome of any detail performed because every vehicle varies. We do the best physically possible on every detail performed. Any issues or disputes can easily be handled directly with the detail professional when they’re on-site.
In the event that there is an error with our online booking system and you're charged incorrectly, we reserve the right to cancel your detail appointment. At this point, we will attempt to contact you and let you pay the correct booking deposit. If you decide to not pay the correct deposit your welcome to cancel the appointment.
Generally, we perform all our details mobile; However under special circumstances (weather, location etc) we can not always offer mobile service. We do not guarantee what service method you’ll receive. We will either perform your detail mobile or do a pickup and drop off. Both are FREE with your detail you schedule. If your detail needs to be picked up and dropped off, we will contact you shortly after you schedule your detail to let you know when we will pick up for the vehicle for your detail.
If you have any comments or questions regarding these Terms and Conditions, please contact us.